SCAMS & SPAM
An unexpected email
“Your subscription renewed for $349.”
Chris
We’ll check the charge through the company’s app before you respond.
Questions about tech?
Ask Chris.
You know I love helping with this stuff. With three kids heading toward college, I’m making some of that help part of a paid service.
I’m Gen X. I remember life before the internet, and I’ve kept up. Bring your questions about AI, scams, phones, or everyday tech. I’ll help in plain language.
No judgment. No technical vocabulary required.
For people I know. One question is welcome. No subscription needed.
HOW CAN I HELP?
Sound familiar?
A few example questions and where we’d start.
EVERYDAY AI
Something you want to try
“Everyone talks about ChatGPT. Where do I start?”
Chris
Bring an email to write or a trip to plan. We’ll try your first task together.
PHONES & COMPUTERS
An everyday frustration
“My phone is full. What do I delete?”
Chris
We’ll check storage and backups before removing anything you want to keep.
More examples
“I never bought this.”
An email claims you renewed a subscription or placed an order. We’ll review the sender and the claim, then discuss how to verify the purchase through a trusted source.
“Who’s texting me?”
A message claims to come from a candidate, campaign, or public figure. We’ll look at the source, donation request, and options for handling unwanted messages. Practical help, regardless of your politics.
“They sounded convincing.”
A caller claims to be your bank, tech support, or someone you know. We’ll discuss verification and how AI-generated voices, images, and video complicate deciding whom to trust.
“Is this from my friend?”
An email from someone you know asks for money, a code, or an unusual favor. We’ll look for signs of impersonation or a compromised account and discuss confirming with the person another way.
“Is this account genuine?”
A duplicate profile, a giveaway, a marketplace offer, or a private message. We’ll examine what’s being claimed and requested before you respond or share personal information.
“Why am I seeing so much of this?”
Talk through recommendations, targeted ads, and your online “bubble.” Understand how your feed is selected, review available controls, and find ways to compare other sources.
GETTING STARTED WITH AI
“What would I use AI for?”
Writing an email, planning a trip, or explaining something confusing. We’ll try a useful task together and talk about what to double-check and what to keep private.
AND YES, EVERYDAY TECH HELP TOO
Mac, iPhone, iPad. And the questions around them.
Setup, photos, iCloud, backups, confusing settings, and buying advice. The same personal help when your device needs attention.
Asking for help
can be hard.
I’m tech support for my own family, including my parents and siblings. I know how awkward asking for help sometimes feels, especially after clicking a suspicious link or getting caught by a scam.
There’s no lecture here. Bring me the question you’ve been putting off. I’ll listen without judgment and help you get to the root of the problem. If involving someone you trust would help, we’ll talk through the next step together.
Mac or PC. iPhone or Android.
Email, texts, AI, social media, scams, and spam cross device boundaries. Most of the help I offer applies whichever phone or computer you use.
Apple devices are my specialty. Have a Windows or Android question? I’ll do my best to help, and I’ll be upfront if we need someone with more experience in a particular area.
PERSONAL BY DESIGN
A relationship comes first.
This service is for people I know, with room for a limited number of households. We’ll talk first to confirm fit and availability, whether you need one answer or ongoing help.
“But Chris, we know each other! Why charge?”
If you know me, you know I love being generous with my time and sharing what I know. With three kids approaching college, I’m tightening our family budget. Paid help lets me keep making time for your questions while putting more toward their education.
GETTING HELP
One question. Three steps.
Send your question
Tell me what’s happening and how we know each other.
Agree on the price
We’ll confirm the time, scope, and cost before paid help starts.
Work through the answer
We’ll talk or text at an agreed time, with clear next steps.
HELP WHEN YOU NEED IT
Start with one question.
One-time help or ongoing support. We’ll agree on the time and price before paid help begins.
One question
$20
Up to 15 minutes
A quick scam check, a second opinion, or one focused question.
Pay $20Ask Chris firstWork through something
$40
Up to 30 minutes
A setting, an AI task, or a problem we need to walk through together.
Pay $40Ask Chris firstA little more time
$75
Up to an hour
A longer walkthrough, setup help, or several related questions.
Pay $75Ask Chris firstAlready talked with me? Use the cart button for the amount we agreed. Prices in USD; applicable tax is shown at checkout. These three payments are one-time, with no subscription. Remote help, arranged around my availability. If your question needs more time or research, I’ll check with you before doing extra paid work. Prefer to send a message?
For households who want to call or text regularly. We’ll confirm your place before you subscribe.
Personal Tech Membership
BEST FOR REGULAR HELP$99/ month
For the questions you’d rather ask someone you know.
- Personal help by phone or text, arranged around availability
- Ongoing everyday help, without call or minute quotas
- Scam checks, AI & social media guidance, and Apple help
- One household, subject to fit and availability
Billed monthly in USD. Renews automatically until canceled. No annual commitment. Membership terms.
A phone call or text away
Send a message with your question. I’ll reply when I’m available, and we’ll arrange a call if needed. Replies are not immediate or guaranteed.
Ongoing help, simple billing
Everyday questions and follow-ups are included without fixed call or minute limits. Larger projects and in-person work need a separate agreement before any extra charge. Manage or cancel membership.
Know what you’re signing up for
Read the membership terms and cancellation policy and membership privacy notice. Hardware repair, financial recovery, and emergency response are outside this service.
Chris Pirrotta Pirrotta Consulting, LLC
THE EXPERIENCE BEHIND THE ADVICE
I remember the old way.
I keep up with the new.
I grew up with landlines and life before the internet. Technology has been part of my life since childhood, and I’ve stayed hands-on as the tools changed. More than 30 years of work with brands, commerce, and communities helps me connect familiar ways of doing things with today’s technology.
- Digital strategy & commerce
- Online customer experiences, platform decisions, and useful systems.
- Community & social media
- How people connect, how platforms shape attention, and how to assess what you see.
- AI & everyday technology
- Practical AI workflows, changing tools, and patient help with Apple devices.
Mention how we know each other and what help you need. We’ll confirm fit, availability, and cost before starting.